At PlotMall, we aim to provide our customers with the best possible service and products. To maintain transparency and ensure a fair understanding of our policies, we want to make it clear that we have a No Refund / No Cancellation Policy in online marketing services.
No Refund Policy
Once a payment is made, we do not offer refunds for the following:
- Downloadable Digital Products: Any product that is available for download from our website is non-refundable. We encourage customers to read product descriptions and requirements carefully before making a purchase.
- Personalized Services: Services that involve significant time and effort on our part to personalize for each customer, such as online marketing, consulting, or similar services, are non-refundable.
- Services Already Rendered: If a service has been provided or partially rendered, we do not offer refunds for that portion of the service.
- Late Cancellation or No-Show for Appointments: If you schedule an appointment and fail to show up or cancel within the specified time frame, we do not offer refunds for the missed appointment.
No Cancellation Policy
For some of our products and services, we do not accept cancellations after an order is placed. This includes, but is not limited to:
- Digital Products: Orders for digital products cannot be canceled after purchase as they are made available for immediate download.
- Time-Sensitive Services: Some of our services are time-sensitive and cannot be canceled once the service period has begun.
If you have any questions or need further clarification on our refund and cancellation policies, please don't hesitate to contact our customer support team. We are here to assist you.
PlotMall reserves the right to modify this policy at any time. Any changes to this policy will be reflected on this page.
We appreciate your understanding and cooperation regarding our No Refund / No Cancellation Policy. We are committed to providing you with high-quality products and services, and we're here to address any concerns or questions you may have.